Hartley Jewelers, Thank you so much for opening your doors to our “Girls Without Limits” summer campers. It was really neat to learn about all the science and chemistry that goes into making such beautiful jewelery. GWOL is thankful to have such amazing community partners to help make summer camp such a resounding success.
Rick and Linda, Thank you so much for your wonderful support of myself and the Miss Washington organization. I was so excited to receive your beautiful gift and so proud of what it represents. Thank you, again, for your participation in this great adventure!
“Hartley Jewelers, I want to thank you. Recently, you helped my husband give me the most precious gift. When my mother passed, all I had of hers was a half of a wedding ring that had been cut off her finger in a medical emergency. It was literally only a half piece of the ring. My husband brought it into you and you all finished it and dipped it into white gold, my finish of choice. You cannot tell it was ever half of a ring! I was so surprised and happy with the results I just cannot thank you enough. Not to mention, my husband is not good as surprising me with gifts, but he pulled this one off for sure. It is so wonderful to feel my mother’s ring on my finger every day; it helps me feel close to her. You are a part of that and I wanted t say thank you. It’s nice to have a local business you can trust and gladly recommend to others, which we do regularly. Thank you again.” Sincerely, Tina C.
“Rick, We absolutely love our beautiful ring. It was good to work with you. We appreciated how well you listened and worked with both of us. It was a great experience with a beautiful outcome. Thank you so much.” G&S
Before I started shopping for an engagement ring for my fiance, I did a good amount of research to help me feel confident that I was actually getting what I paid for. I was immediately overwhelmed with a feeling of despair when I stopped into multiple big name jewelry shops and even a privately-owned jewelry shop, only to discover that what I was being told was very inconsistent with the research I had conducted. It was then that I decided to start shopping “long distance”.
I live in Colorado, but i decided to see if my experience would be better with Hartley Jewelers in Olympia, Washington (the town where my parents live). I cannot express how happy I am that I did! It was actually more comforting to deal with Hartley Jewelers over a distance of hundreds of miles than it was to shop locally. (You wouldn’t have believed the stuff that some of the other jewelers said to me that was just plainly not true.) If you are looking for a jeweler that you will be able to trust, I highly, highly recommend Hartley Jewelers. The staff at Hartley Jewelers helped me find the perfect ring, and they even inspected and returned diamonds to their vendors that did not meet their standards. The prices were more than fair and everyone treated me like I was their number one customer. A huge thank you to Hartley Jewelers!
I liked them so much that my fiance and I will be buying our wedding bands from them, too!!
“Hartley Jewelers has done all of my jewelry work my entire life. Not only that, they have been the exclusive jeweler for my family and friends as well. There is simply nobody more knowledgeable or talented in the State, and I’ve had my eye out. Where else can you go to talk directly to the goldsmith? They do all their work right on site and don’t sell the cheap stuff you see at mall jewelers. If you are anywhere in Washington, this is worth the trip. In fact, I have friends travel from Alaska and Hawaii to have custom pieces designed at Hartley’s. Excellent is an understatement.”
“Best jewelry experience I have ever had. I have purchased many pieces of jewelry for my wife and family and have always struggled to find the right people who could tell me the truth about value, quality and craftsmanship. Hartley Jewelers has been in town and in business for over 40 years. Their staff has all been there for decades and are extremely knowledgeable and helpful. They have goldsmiths right in the store working next to the sales team and are available for technical questions as well as custom design and repair. I have been back ever since and will never go anywhere else.f”
“My husband brought my engagement ring to Hartley just a few weeks before our wedding to get afixed to the wedding band (or so I thought) hartley worked with my Husband to “remodle” my original engagment ring into a masterpiece that he surprised me with during the ring ceremony at our wedding! Hartley did CUSTOM work creating a halo to put around my original ring- the outcome is gorgeous and this ring became the most memorable part of my wedding ceremony! The best part was how fantastic they were in working with my husband, they worked around our budget, in a very short period of time, and kept it a surprise for me I reccommed Hartley to every friend that I have any any stranger who asks me about my ring (which happens A LOT!) I’ve never visited another jewelry store that provided the trust, reassurance, strong ethics, and unparalleled customer-service like Hartley does! Thank you for making my dream ring a reality!”
“Excellent craftsmanship and customer service. When I moved to Olympia 18 years ago from New York, (I owned a small jewelry store) I struggled to find a goldsmith that demonstrated the same commitment and passion that I put into my work. That is, until I found Hartley’s. After designing a beautiful ring for my wife with Rick, the owner, it was obvious that he possessed a level of understanding and vision that one acquires only by truly loving their line of work. So it was, and so it has been. I have had the pleasure of dealing with most of the individuals at Hartley’s over the years and I have not once had any reason to be anything less than thoroughly impressed. I would give six stars if I could.”
I found this small jewelry store to have the most knowledgeable and experienced jewelers and goldsmiths I have ever found. The expertise found here is unlike any jeweler I have ever used or visited. They are far more than just salespeople. The Hartleys are the genuine article who have been doing this their entire lives and have a host of passions that make them an extraordinary resource and invaluable jeweler. I can’t recommend them enough.”
“We are so pleased to have found a local jeweler to work so passionately on our wedding ring. Craig and DeAnn were both fun and wonderful to work with and we learned so much during this process. We are looking forward to future projects at Hartley’s and highly recommend their great service and expertise to all.”
“The employee from Hartley Jewelers who took my ring in to be sized was very helpful and professional. She gave me ring care tips when I was not expecting them. She was honest about my ring’s condition and told me that I should watch for the loosening of the stones. When I picked up my finished ring, she made sure I knew about their free services. With me probably being a younger client of her’s, I appreciated that she treated me with respect and that she shared her knowledge with me. I am glad that Hartley Jewelers was recommended to me.”
“I have been going to Hartley Jewelers for about ten years now. I do not remember how I heard about you but always when I come in I feel warmly greeted. My husband purchased my wedding ring and diamond at a different Olympia jewelry store but I have had it serviced (diamond reset) and cleaned by Hartley Jewelers as I find it a much friendlier place to do business. I have had two custom rings made for my son and am happy working with all of the staff.”
For insurance purposes I needed to have my engagement ring appraised and did not know where to go as I am new to the South Sound area. I was referred to Hartley by a jewelry store in the mall. From the moment I walked in and spoke to Craig to a week later when I picked up my appraisal the entire transaction was great! The professionalism of everyone at the store, the genuine smile and appreciation of my business was a wonderful surprise! Today, when I took the appraisal to Nationwide, I told my agent to refer any of her customers to Hartley if they needed a local jewelry store! Well done!!
“Our first grandchild will be baptized tomorrow wearing an almost 100 year old gown from one side of the family and the gold nugget cross your father made from old family jewelry on my side of the family. The cross is identical to the one I was given 62 years ago for my baptism and made from gold nuggets on a brooch engraved with my great grandfather’s name. Someone in the store looked up the jeweler who made the gold nugget broach in Fairbanks, giving me a little bit of history I might have overlooked— even a picture of the storefront. Ryan, who is just 3 weeks old, is the 5th generation from Stephen and Catherine who owned the broach from which the cross was made. I know this little cross will be treasured and is a tangible link to previous generations who gave us life. First grandchild brings out lots of sentiment!”
Wonderful people to work with and they do outstanding workmanship and design. They are my go-to jewelry store!!!
I brought in two projects to be worked on: one silver ring to be mended, and to have my wedding band and engagement ring soldered together/reset. The team at Hartley Jewelers was great; I enjoyed the intimate work environment–you can tell they all love what they do and take their jobs very seriously. The rings turned out beautifully, and the turn around time was very quick.
“I cut my [Huey helicopter tail rotor] chain in 1969 in-country and made 3 bracelets, one of which I put on and it’s not been off my wrist since then. Well even a rotor chain doesn’t last forever and over the past dozen years or so, I started losing links as the pins wore down. I searched the internet for years trying to find a bracelet or a chain for sale so that I could get parts to fix mine. No such luck! I did just miss a bracelet that a vet was selling on e-bay but it had already been sold by the time I found it. I never gave up and a couple of months ago I searched for a “Cobra” rotor chain rather than the “Huey rotor chain” that I’d been searching for. I stumbled upon Ron’s story and Hartley Jewelers blog and I was amazed to find this small custom shop that had acquired a chain or two and were making bracelets for Nam vets. Now I didn’t need a bracelet, I would not want to give up the one I’ve had on my wrist since Nam. On the off chance that they might be able to help, I sent a request asking about any spare links they might have.
Travis got right back to me and asked for some more information about what I was looking for. After exchanging some more e-mail and some pictures, he referred me to their bench jeweler, Margit who said yes she had some left over links and could send them to me here in Tokyo for a modest price plus postage.
Their kind assistance didn’t end there. Margit told me what to have a bench jeweler do to add the spare links. Stainless steel, pear-shaped pins are not easy to work with. She told me how she worked with the pins and links when extending bracelets so armed with her knowledge, I will be able to properly repair my bracelet when I find a first class bench jeweler over here, probably in Thailand when I visit next month.
Thanks to these fine people, half a world away, I’ll be able to wear a fully repaired bracelet where I don’t have to worry about the links falling off. These people treated me like family and they understand how important this bracelet is. In the past, most places I’ve asked have looked at me like I was nuts when I showed them the bracelet on my wrist with 3 or 4 of the links half off and asked them if they could fix it.
Thank you Travis for understanding and taking the time to help with such a strange request and thank you Margit for going the extra mile and sending me instructions for the best way to repair my bracelet. My entire experience with you guys was uplifting.”
Ken Wheaton, Tokyo, Japan
“My husband and I had custom wedding rings based on a picture I had in my possession for many years. The rings, made of ruby, diamond, and black jade, turned out as I had dreamed. It was a pleasure working with the staff who shared our excitement about them. We frequently get comments from total strangers asking for a closer look. I always tell them we had them designed and made at Hartley Jewelers.”
“My wedding ring band wore out and cracked. It was repaired beautifully and was ready for pick up in time frame that they had told me.”
“My wife and I had a matching pair of wedding rings custom made for us. They made the wedding bands to custom fit my wife’s engagement ring and made a custom ring for me to match hers. They were very knowledgeable and a wonder to work with. True experts and professionals. The estimate for my wife’s ring was within $5 of the actual cost. We will be going back for any work we want done in the future. I highly recommend them for any work you need done.”
“The work was beautiful and completed even before the requested date. Thank you Hartley Jewelers for your wonderful work.”
“For a few years I had been thinking I’d like to own a freshwater pearl necklace made of the small irregular shaped pearls. I could not find one. I mentioned it to Joyce and she said they could make one for me! I selected a beautiful white gold clasp, and within a week or so, I had my custom necklace for less than what I had expected to pay. It’s lovely.”
“I am very pleased with my updated diamond wedding band. The added small diamonds and CZ replacement although different sizes blended in beautifully with the main center diamond. Also, just love my ruby simple style ring. I would, with confidence, recommend you. Thank you.”
“I only trust Hartley Jewelers for my jewelry repair. They keep good record of the item that has been repaired in the past so that they know they are not doing repair on a piece that they had previously done. I have been completely satisfied with their service and friendly employees. Wonderful service!”
They cleaned my rings and made some adjustments to the prongs. They also welded my rings together. The service was great.
They have been our jeweler for about 25 years. I have been in since for having the rings cleaned and most recently was in and they gave me options on what to some antique jewelry. Originally, I drew a design of what I wanted my wedding rings to look like and they were able to create this for us. They created this in shop and have their own people that cast the metal right there in the shop. This is very unusual. I have recommended their service to others.
We had my wedding ring resized…the estimate you gave us (and the final price) was far less than estimates we were able to get here locally (Southern Oregon). You have made custom pieces for us in the past (going back to your before-you-had-the-store-days), and we have always admired your work, and appreciated your prices. Feel free to provide our names with any customers you have that may ask for references; we’d be happy to provide an excellent one!
I recently had an antique ring repaired (settings repronged and stones reset). Over the years I have had a number of pieces repaired and appraised. My recent experience was consistent with my other experiences. The staff has always been knowledgeable and professional. They have always provided a quote before performing any work and the work quality has always been beyond exceptional. I have referred a number of friends and family to Hartley’s and will continue to do so in the future.
Just a shout out to anyone who needs custom jewelry designed. Hartley Jewelers is a group of professional jewelers who produce high end quality jewelry. They take extra pride and passion in the pieces they produce and those of us that have found them cannot state how highly enough how lucky we are to have them in our community! Thank you for the jewelry you produce!
They have always been kind and willing to clean my rings and tighten them when needed. Their designs are gorgeous! They are not only professional, but treat you like a good friend.
My husband brought my engagement ring to Hartley just a few weeks before our wedding to get afixed to the wedding band (or so I thought) hartley worked with my Husband to “remodle” my original engagment ring into a masterpiece that he surprised me with during the ring ceremony at our wedding! Hartley did CUSTOM work creating a halo to put around my original ring- the outcome is gorgeous and this ring became the most memorable part of my wedding ceremony! The best part was how fantastic they were in working with my husband, they worked around our budget, in a very short period of time, and kept it a surprise for me 🙂 I reccommed Hartley to every friend that I have any any stranger who asks me about my ring (which happens A LOT!) I’ve never visited another jewelry store that provided the trust, reassurance, strong ethics, and unparalleled customer-service like Hartley does! Thank you for making my dream ring a reality!
We had my wedding ring resized…the estimate you gave us (and the final price) was far less than estimates we were able to get here locally (Southern Oregon). You have made custom pieces for us in the past (going back to your before-you-had-the-store-days), and we have always admired your work, and appreciated your prices.
Feel free to provide our names with any customers you have that may ask for references; we’d be happy to provide an excellent one!
Denise and John Wurner
Oh My Gosh! Where do I start?! From the moment we walked in with our IDEA for matching wedding rings to the day we walked out with them on our fingers…it was a dream come true. The staff at Hartley’s were excellent to work with. Creative, flexible, professional, and were not afraid to show their emotion and joy for us as our excitement for the rings and their place in our wedding overflowed in their store! Have worked with them in the past on several jewelry projects and each time I have been extremely pleased. I have referred friends and family members as well, and they have been totally satisfied and impressed with the staff and workmanship. They will have my return business and gratitude for years to come!